On some At Ease/Macintosh Manager workstations, the Finder is accessible without entering an Admin password or entering the current Admin password will not allow access to the Finder, but an old Admin password will work. Sometimes, when a change is made to a global setting from the At Ease/Macintosh Manager Administration program, it will not take effect on all the workstations.

Symptom

When the At Ease 5.0 or Macintosh Manager database file becomes unusable several things can happen. One thing you may notice is that the Finder is accessible on At Ease/Macintosh Manager workstations without a password. You may also find that when a global setting is changed from the At Ease/Macintosh Manager Administration Program, the change does not effect all workstations.

Solution

You need to rebuild the database file. To rebuild the database file, follow the steps below.

1. Quit At Ease/Macintosh Manager. You cannot use At Ease or Macintosh Manager when rebuilding the database file.

2. At Ease: delete the following files from the At Ease Server:

• At Ease Items WG 5.0 (located within the At Ease Items WG 5.0 folder)

  Important: Do not delete the WG 5.0 folder itself

• At Ease Cache (located within the At Ease Items WG 5.0 folder)

Macintosh Manager: delete the following files from the Macintosh Manager Server.
• Multi-User Items (located within the Multi-User Items folder)

  Important: Do not delete the Multi-User Items folder

• Users Cache (located within the Multi-User Items folder)

4. Enter the Administrator password

5. Quit At Ease/Macintosh Manager Administration. The deleted files are rebuilt.

If the issue persists, be sure to try a consistency check:

• At Ease: Open At Ease Admin with the Option key held down, a message will prompt after you enter your password.
• Macintosh Manager: Open Macintosh Manager Admin. From the File Menu, select "Verify Users & Workgroups."