AppleCare Tech Info Library -Newton Discussion Board: Frequently Asked Questions

TITLE

Newton Discussion Board: Frequently Asked Questions

Article ID:
Created:
Modified:

36501
1/26/98
2/19/99

TOPIC

This article contains a number of questions that have come up frequently on the Newton discussion board in the Tech Exchange area at the Apple Support site. Each question is followed by one or more pointers to articles in the Apple Tech Info Library, which provide answers, suggestions, or troubleshooting advice to help you deal with the issue that creates the question.

Each product area has a section titled "Important" which contains information Apple wants to point out to users. That section has a side-bar called "You Should Know" which also contains links for questions that are frequently asked on the boards, or that describe issues that Apple has identified as important topics to be aware of. It should be considered a supplement to this article.

Some of the answering articles have pointers to useful suggestions posted on the board by other users. These may or may not also have an official Apple answer, but this will be noted where applicable.

If the questions below do not contain an answer to something you are looking for, you can continue to search for an answer by using the Search function here within the Apple Tech Info Library or you can go to the Newton discussion board itself.

Take some time to look through the board, or use its search function. It is quite likely your question has come up before, even if it does not have the frequency of the ones listed below. If you find a previously posted question that matches yours, read the posted answers. If you still did not find an answer, please feel free to either post a new topic describing your issue, or add a reply to an existing topic that closely matches your issue.

DISCUSSION

I get an error "-16022" whenever I try to connect to the Internet.

TIL article 24240: " Newton Internet Enabler 2.0: -16022 Error When Dialing "

The MessagePad 2100 is sold as having 8 megabytes of DRAM memory. The Memory Info slip shows less than 4 MBs. Where did my other 4 MBs of memory go?

TIL article 30341: " MessagePad 2100: Memory Discussion "
TIL article 16645: " Newton MessagePad: Types of Memory & Memory Errors "

How can I upgrade a MessagePad 120 with Newton Operating System (NOS) version 1.3 to NOS 2.0?

TIL article 30366: " Newton OS 2.0: Upgrade Program Ended "

Newton Backup Utility only allows me to makes a backup, and then drops the connection with the MessagePad.

TIL article 19014: " Newton Backup Utility: Only Performs Backup with 1.3 OS "

How can I tell which version of the Newton OS is installed in my MessagePad?

TIL article 30384: " Newton OS: Determining Which OS Version & System Update Is Installed "

When I try to import information into Newton Works, I get a message "Please make sure Newton Works is installed on your Newton device, and you have run it at least once."

TIL article 30391: " Newton Connection Utilities: Newton Works Import Message "

Someone suggested freezing packages to troubleshoot software issues. How can I do this?

TIL article 19015: " Newton 2.x OS: Package Activation, Backdrop Reset, & Freezing Packages "

Document Information
Product Area:	Newton
Category:	Newton OS
Sub Category:	1.x; 2.x; General Topics; Newton Connection Kit for Macintosh; Newton Connection Kit for Windows