Getting Help is the preface to the Troubleshooting Handbook, formerly the Emergency Handbook.

Getting Help

You can find answers to most questions about how to use your computer and the Mac OS in the Help Center, available in the Help menu at the top of your screen.

Normally, you won't have problems with your computer. If you do experience problems with the computer, do the following:

• Open the Help menu and choose Mac OS Help.

• If the Help menu isn't available or you can't find what you're looking for in Mac OS Help, use this book to help you solve the problem.
• Chapter 1 contains a list of problems and solutions.
• Chapters 2 through 4 contain detailed information on important tasks-starting up from a CD, testing and repairing your hard disk, and reinstalling your computer's software. You may need to do one or more of these tasks to solve the problem.
• If nothing in the first four chapters solves your computer's problem, please refer to Chapter 5, "Contacting Apple for Help."