TITLE
    Microsoft Technical Support
Article ID:
Created:
Modified:
4407
9/22/89
7/10/00

TOPIC

    Microsoft Technical Support


DISCUSSION

    Telephone Support
    Microsoft provides several fee-based telephone support options for its customers. Please consult the Microsoft web site for more details: http://www.microsoft.com/support/ .

    Apple provides basic, 90-day telephone technical support for Microsoft products that are bundled with Apple products. This includes Microsoft Office 98.

    Microsoft Download Library (MSDL): Download hundreds of software add-ons, bug fixes, peripheral drivers, software updates, and programming aids-all at no cost. Direct modem access to MSDL is available 24 hours a day, 365 days a year, by dialing:

    In the United States: + 1 425 936 6735
    Connect information: 1200 to 14400 baud, no parity, 8 data bits, and 1 stop bit

    In Canada: + 1 905 507 3022
    Connect information: 1200 to 28800 baud, no parity, 8 data bits, and 1 stop bit

    Online Support

    Microsoft provides technical information from the Microsoft Software Library and Microsoft Knowledge Base via the Internet at: http://www.microsoft.com/support/

Document Information
Product Area: Third Party Directory
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