TITLE
    Mac OS 8: Internet Service Provider Guide for the US, Canada & Latin America
Article ID:
Created:
Modified:
46016
8/19/97
8/22/97

TOPIC

    Mac OS 8 includes a variety of Internet software and services to help Mac OS customers connect to the Internet quickly and easily, and to have the most enjoyable Internet computing experience once they are connected.

    Apple has provided this document so Internet Service Providers can become familiar with this software and understand the user experience., so they can best serve their Mac OS 8 customers.

    Please note that this document is designed for the US English version of Mac OS 8 distributed in the U.S, Canada, Australia, New Zealand and parts of Latin America. The screen shots and the software included may be different for other versions of Mac OS 8.


DISCUSSION

    Software included
    Internet connection software:

    • Internet Setup Assistant 1.0
    • Internet Editor Assistant 1.0
    • ISP Registration Assistant 1.0
    • Internet Dialer 1.0
    • Internet Setup Utility 1.0

    Networking software

    • Open Transport 1.2
    • Open Transport PPP 1.0.1

    Internet applications:

    • Netscape Navigator 3.01
    • Claris Emailer Lite 1.1v4

    Browser plug-ins:

    • Apple QuickTime plug-in 1.1
    • EmeraldNet LiveAudio plug-in
    • Macromedia Shockwave plug-ins
    • Internet Utilities
    • Aladdin Stuffit Expander 4.0.2
    • Aladdin DropStuff w/EE 4.0 Installer
    • Internet Config 1.3

    Internet extras (on the CD-ROM only)

    • Microsoft Internet Explorer 3.01 Installer
    • PointCast Client 1.0.1 Installer

    Unlike previous Internet connection solutions provided with Mac OS 7.6 and with System 7.5, the Internet software is tightly integrated into the Mac OS, and part of the default install to the Internet folder on the root level of the hard drive.

    The Apple-developed Internet communication software (Internet Setup Assistant and Internet Dialer) is completely Open Transport based (both TCP and PPP). Customers who have previously installed the Apple Internet Connection Kit (AICK) will have their configuration settings migrated to this new software. This software, as well as the 3rd party software components included, have been optimized and fully tested with Mac OS 8. Please help Mac OS customers configure their systems with the software that Apple provides. Do not send additional Internet software; everything Mac OS customers need is included with Mac OS 8. Additional Internet software may cause technical problems.

    Internet Setup Assistant
    The Internet Setup Assistant helps customers set up their computer for Internet access via dial-up through an ISP.

    The Assistant requires the following information:

    • ISP local phone number
    • account name
    • account password
    • DNS address
    • Domain name
    • e-mail address
    • e-mail password
    • e-mail account
    • e-mail host computer
    • newsgroup host computer
    This information is summarized in Appendix A (ISP Information Form) which is also included on the Mac OS 8 CD. Customers have been instructed to identify themselves as Mac OS 8 customers when they contact an ISP and to ask for this information. The Internet Setup Assistant asks for this information in the same order listed.

    How to set up a new ISP configuration
    1. Open the Internet folder or the Assistants folder on the hard drive.

    2 . Double-click the Internet Setup Assistant icon.

    3. Click Update.

    4. Click the right arrow at the bottom right corner to continue.

    5. Click Add Internet configuration. Click the right arrow.

    6. Enter the ISP name for the configuration and click Modem. Click the right arrow.

    7. Select the modem, port and dial type. Click the right arrow.

    8. Enter the local ISP phone number, user ID and password. Click the right arrow.

    9. If there is an IP address for this configuration click Yes and then click the right arrow.

    10. Enter one or more DNS address and Domain Name if required. Click the right arrow.

    11. Enter the e-mail address and password. Click the right arrow.

    12. Enter the e-mail account and e-mail host computer. Click the right arrow.

    13. Enter the news group host if required. Click the right arrow.

    14. Click Go Ahead.

    15. The Internet configuration will be set up and a test connection will be made.

    Configuring proxy settings
    If your service uses a firewall and requires proxies, follow these steps to configure the settings.

    1. Open the Internet folder.

    2. Open the Internet Utilities folder.

    3. Open the Internet Config folder.

    4. Double-click the Internet Config icon.

    5. Click Firewalls or select Firewalls from the Window menu.

    6. Enter the appropriate proxy information.

    7. Select Save from the File menu to save the proxy settings.

    Configuring connection scripts
    If your service requires a connection script for authentication, follow these steps to configure the settings:

    1. Open the PPP control panel.

    2. Click Options and select the Protocol tab.

    3. Click Connect to a command-line host:.

    4. Click OK.

    5. Click Connect.

    A terminal window will appear during the connection and the session will be recorded. The customer should enter the connection script required for authentication. After the script is entered the session should be saved.

    6. Click Options and select the Protocol tab.

    7. Click Use connect script.

    8. Click Import Script and select the saved script.

    9. Select Save from the File menu to save the connection script settings.

    At any point click on the ? for help with the PPP control panel.

    Connecting and disconnecting
    After the Internet configuration has been set up, there are two main ways to connect and disconnect:

    Internet Dialer

    The Internet Dialer helps customers manage their connection to the Internet. If customers have more than one Internet Service Provider, the Internet Dialer allows them to choose which configuration to make active. The Internet Dialer is located in the Internet folder.

    Auto-connect and auto-disconnect

    The PPP software included with Mac OS 8 is set to connect on-demand if an application initiates a network request. The software is also set to disconnect automatically after 10 minutes of inactivity. Non US English versions of Mac OS 8 may have this set differently. These settings can be changed through the PPP control panel by clicking Options and selecting the Connections tab.

    Desktop icons for the mail and the web

    Mac OS 8 includes two desktop icons titled Browse the Internet and Mail. These icons launch the default web browser or e-mail application. If auto-connect is set ON (see above), then connections will be initiated if the browser attempts to load a home page, or if the mail client checks for mail on start up. These default applications are set up and maintained through Internet Config, located in the Internet Config folder, in the Internet Utilities folder, in the Internet folder. This folder also contains instructions for how to use Internet Config.

    Appendix A - Sample ISP information form
    The following form is included on the Mac OS 8 CD in the Internet Extras folder. The Internet Setup Assistant asks for this information in the same order listed.

    ISP information form
    The following information is needed to configure the Mac OS 8 for dial-up Internet access via an Internet Service Provider (ISP). If you need to set up a new account, or have an existing account, contact the ISP for this information. You may want to fax this form directly to them.

    The Internet Setup Assistant will help you enter this information.

    After you have the ISP information:

    1. Double-click the Internet Setup Assistant icon located in your Internet folder.

    2. Click Update and select Add Internet Configuration.

    3. Enter the information from the ISP in the order that it appears below.

    ISP local phone number (also known as the local point of presence or POP) ______________

    • account name (also known as login name or user id) _________________________
    • account password _________________________
    • DNS address (ie. 12.222.6.78) _________________________
    • Domain name (ie. isp.com) [optional] _________________________
    • e-mail address (ie. name@isp.com) _________________________
    • e-mail password _________________________
    • e-mail account (ie. name@pop.isp.com) _________________________
    • e-mail host computer (ie. smtp.isp.com) _________________________
    • newsgroup host computer (ie. news.isp.com) [optional] _________________________

    Appendix B - export configurations
    An ISP can create an Internet configuration for a customer and then, using the Internet Setup Utility, export that configuration into a file that can be sent to a customer either electronically or on removable media. The customer can then use the Internet Setup Utility to import this configuration.

    How to export internet configurations
    1. Open the Internet folder on the hard drive.

    2. Open the Internet Utilities folder.

    3. Double-click the Internet Setup Utility icon.

    4. Select the Internet configuration you want to export.

    5. Click Export.

    6. Select the folder and the file name.

    7. Click Save.

    8. Send the export file to the customer, either electronically or on removable media.

    9. The customer can use the Internet Setup Utility to import the file, and then click Assist Me to use the Internet Setup Assistant to enter in the password information. This information will need to be supplied separately.

    Appendix C - additional resources
    The Internet folder contains a document titled About Internet Access which describes late breaking news and information related to the Internet features in Mac OS 8. Mac OS 8 also includes the Mac OS Info Center, a web-based help and information system, located at the root level of the hard drive.

    The following web sites are recommended for additional information:

    ____________________

    Limitation of liability: Apple Computer, Inc., makes no warranties with respect to the third-party software or the completeness or accuracy of the information contained therein. Apple specifically disclaims all warranties, express or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular purpose.


Document Information
Product Area: Mac OS System Software
Category: Mac OS 8.0
Sub Category: General Topics

Copyright © 2000 Apple Computer, Inc. All rights reserved.