This document is included in the Support Files folder with Claris Emailer.

This information was provided by Claris Corporation on 16 March 1998, and incorporated into Apple Computer's Tech Info Library.

This document describes some tips for using the Apple Modem Tool. The Apple Modem Tool is shipped with Claris Emailer for use with America Online, and CompuServe connections via modems.

Updating the Apple Modem Tools Prefs file

The configurations for modems are stored in the Apple Modem Tool Prefs file which is stored in the Preferences folder in the System Folder. The file that normally accompanies the Apple Modem Tool has a limited set of modems. The Claris Emailer Installer installs a copy of the file with a more extensive list of files.

If, during the initial installation of Claris Emailer, you did not install the Apple Modem Tools Prefs, you can easily install the file separately.

1. Launch the Claris Emailer Installer.

2. Click Continue until you see the Installer window.

3. Select Custom Install from the pop-up menu in the upper left of the window.

4. Select Apple Modem Tool Prefs from the list.

5. Click the Install button.

6. If asked to Replace or Skip, click Replace to install the new Apple Modem Tool Prefs.

Adding or modifying a modem configuration in the Modem pop-up menu

You can add new entries to the Modem pop-up menu or modify existing entries. This allows you to create a set up for your modem that meets your specific needs.

1. In Claris Emailer, select a service that uses the Apple Comm Toolbox: either America Online or CompuServe.

2. Click the Edit button to open the Service entry.

3. Click the Configure button to display the Apple Modem Tool configuration dialog.

4. Choose Modify This Menu from the Modem pop-up menu in the Modem Options area of the dialog box for the Apple Modem Tool.

5. If modifying an existing entry, click on the modem that you would like to modify.

If you are creating a new modem entry, click on the modem that is most similar to the modem that you would like to add. Selecting the modem first creates a duplicate of that modem configuration.

6. Click the Add button to add a new configuration or click the Modify button to modify an existing entry.

7. Make the changes to the setup.

8. Click Done to save your changes and return to the Connection Settings dialog box.

9. Choose the modem definition that matches your modem from the Modem pop-up menu.

10. Click OK to save this configuration.

If your modem is not listed in the Modem pop-up menu, consider contacting the modem manufacturer to see if they have a setup file for the Apple Modem Tool.

Importing new modem configurations into the Modem pop-up menu

You can import entries into the Modem pop-up menu. Files containing modem configurations are sometimes available on online services and directly from the modem manufacturers. Such files often have the string AMT (Apple Modem Tool) within the file name.

1. In Claris Emailer, select a service that uses the Apple Comm Toolbox: either America Online or CompuServe.

2. Click the Edit button to open the Service entry.

3. Click the Configure button to display the Apple Modem Tool configuration dialog.

4. Choose Modify This Menu from the Modem pop-up menu in the Modem Options area of the dialog box for the Apple Modem Tool.

5. To import the appropriate modem definition for your fax/modem, click the Import button and locate the modem definition file.

Once you have imported the modem definitions file, the names of the imported modem definitions appear in the list of modem definitions.

6. Click Done to save your changes and return to the Connection Settings dialog box.

7. Choose the modem definition that matches your modem from the Modem pop-up menu.

8. Click OK to save the configuration.

What to do if your modem is not listed in the list of modems

You can often use another modem type successfully. Try the following:

1. Pick a similar model. For example, if you own XYZ Modem 28.8 try XYZ Modem 14.4.

2. In the Modem pop-up, try each of the following:

Generic 2400
Generic MNP/V.32
Hayes-Compatible Modem

The above settings work with most modems but you may not get optimum performance.

3. Contact the modem manufacturer to see if they have an Apple Modem Tool setup that you can import and then use.

4. If you are comfortable configuring modem init strings, create a custom setup for your modem. Use the Custom menu item in the Modem pop-up menu.

Making the current configuration the default for all new configurations

You can set a default configuration for the Apple Modem Tool. After you have set a default configuration, each new configuration uses the default.

To make a modem configuration the default for all new connections, hold down the Option key while clicking the OK button in the Apple Modem Tool configuration.

Turning off the modem speaker

You can turn off the modem speaker by adding M0 (zero) to the modem initialization string for your modem. This takes a number of steps to set up but you only need to do it once.

Follow these steps to turn off the modem speaker:

1. Select a service that uses the Macintosh Comm Toolbox, such as America Online or CompuServe.

2. Open the Apple Modem Tool by clicking the Configure button.

3. Select the Modem pop-up menu and choose Modify this menu at the bottom of the menu.

4. Select your modem and click the Modify button to modify the modem settings. Or click the Add button to create a new copy of your modem settings.

5. Add M0 (zero) to the end of the Initialization string.

6. Save the changes.

You can use the same steps to change the volume of the speaker. Instead of using M0 (zero), use M1, M2, or M3 with M1 being the quietest and M3 being the loudest.