TOPIC
I seem to have some difficulty connecting to my Internet service provider (ISP) with my iMac. I either cannot connect, or my connection is dropped after a few minutes.
DISCUSSION iMac combines the excitement of the Internet and the simplicity of the Macintosh. The Internet connection experience through the iMac is nothing out of the ordinary. The modem used in the iMac is a 56K modem based on the new V.90 specification. Any time a new modem standard is introduced there is a period of adjustment while various ISPs work to ensure that their POP (Point of Presence) servers are compatible with the new specification. If you are having difficulty connecting to a specific ISP, contact them to ensure they are currently using V.90 compliant modems, or have plans to update in the near future. In the meantime, Apple has released a modified modem script for the iMac Internal 56k modem that results in more reliable connections. This script forces the modem to connect at 33.6 kbps or lower speeds. These connections are more robust in situations where the phone line quality is marginal. This CCL modem script can be found in the Apple Software Updates site. This URL will take you to Apple's Software Updates web site so you can download the "iMac v34 Only Modem Script.smi" file: http://asu.info.apple.com/swupdates.nsf/artnum/n11128 Also see TIL article 22234 for more information. |
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| Document Information | |
| Product Area: | iMac |
| Category: | iMac Software |
| Sub Category: | Communications |
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