TITLE
    Mac OS 8.5: Error Opening Internet Control Panel or File Exchange
Article ID:
Created:
Modified: 		58168
10/30/98
6/8/00
TOPIC

    When opening the Internet control panel, I get an error stating "To use the Internet control panel, you must first install Internet Config Extension version 2.0, or later."

    Also, opening the File Exchange control panel gives an error sating "Internet Config is not installed properly."

DISCUSSION

    Both the Internet control panel and the File Exchange control panel in Mac OS 8.5 use version 2.0.2 of the Internet Config Extension. However, several installers (typically web browsers and email programs) may automatically replace that extension with an older version.

    To resolve, use the Mac OS 8.5 Installer and do a custom install of the Internet control panel. The installer will automatically reinstall the Internet control panel as well as the latest version of the Internet Config extension.

Document Information
Product Area: Mac OS System Software
Category: Mac OS 8.5
Sub Category: Networking & Internet; System Software Components
Keywords: kmos85, ksts

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