Disc Burner software is required to initialize a CD-R/CD-RW disc. If Disc Burner software is not installed on the computer, inserting a CD-R or CD-RW disc and choosing an option to initialize it results in an alert box with an error message or an unresponsive system.

Symptom

Inserting an unformatted CD-R or CD-RW disc and then choosing an option to initialize it results in an alert box with an error message or an unresponsive system.

Products affected

• Power Mac G4 (Digital Audio)
• iMac (Early 2001)

Note: Some Power Mac G4 (Digital Audio) computers do not include Disc Burner software.

For additional information, refer to article 75106: " About Disc Burner 1.0.1 and Software "