TITLE
    Power Mac G4 (Digital Audio): CD-RW Drive Tray Continually Opens
Article ID:
Created:
Modified:
58771
1/29/01
2/9/01

TOPIC

    The CD-RW drive tray in some Power Mac G4 (Digital Audio) computers may continually eject by itself. This article provides a solution to this issue.


DISCUSSION

    Symptom

    As soon as computer is started up, the CD-RW drive tray ejects. After closing the tray, it immediately opens again.

    Products affected

    • Power Mac G4 (Digital Audio)

    Solution
      1. Open the CD-RW door with your finger, as shown in Figure 1.



      Figure 1 CD-RW door

      2. Locate the CD-RW eject button on the lower right side of the drive face, as shown in Figure 2.



      Figure 2 CD-RW drive face

      3. Check for tape over the eject button.
      4. Remove any tape if found.

    If the drive tray continues to open by itself, disconnect the Apple Pro Keyboard, which may have a failing Eject button. If you have connected a third-party mouse or trackball you should disconnect it, too.


Document Information
Product Area: Power Mac G4
Category: Power Mac G4 Hardware
Sub Category: Troubleshooting
Keywords: kpmg4

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