TITLE
    Software Fulfillment Options
Article ID:
Created:
Modified:
60006
9/14/98
11/16/00

TOPIC

    This article will help to identify the recommended method of acquiring the most appropriate software for an Apple product.


DISCUSSION

    About SRF Direct

    Support Related Fulfillment (SRF) Direct is a program by which customers in Canada and the United States can order the original system software, utilities, and device drivers that came with their Apple products. Most of this software can also be downloaded free of charge from Apple Software Updates at:

    http://asu.info.apple.com/

    SRF Direct also provides hardware and software fixes for certain Apple service issues. Price quotes are in U.S. dollars and do not include taxes or shipping and handling costs. Pricing subject to change without notice. Express delivery is available.

    Phone Number : 1 (888) 273-3594

    System Software

    For Apple computers that have any PowerPC processor, you should use Mac OS 9 or later.

    For computers that have 68030, 68LC040, or 68040 processors, you should use System Software 7.5.5 with Open Transport 1.1.2 and OT/PPP.

    Software
    Part Number
    Price
    Available
    Through
    Notes
    System 7.5.3 and
    System 7.5.5 Update
    KT-8004 (disk set)
    LGX-APLSRF-0128 (CD)
    35 USD each
    SRF Direct
    Also includes:
    Open Transport 1.1.2
    OT/PPP

    CD Title: Apple Legacy 2000 CD 1.0
    Mac OS 9
    M7401LL/A
    99 USD
    149 CAD
    Apple Store

    Apple Displays

    For all Apple displays connected to a PowerPC-based computer, use the Displays control panel in Mac OS 9 or later.

    Software
    Part Number
    Price
    Available
    Through
    Notes
    Apple Displays 1.5.5
    KT-3007
    10 USD
    SRF Direct
    Also available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/

    Apple Printers

    For all Apple printers, use the software built into System 7.5.5 and later. There are a few exceptions to this, since you may not have the latest System Software or access to the Internet.

    All Apple printer software is available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/

    Software
    Part Number
    Price
    Available
    Through
    Notes
    Color StyleWriter
    1500 2.2.1
    KT-3008
    10 USD
    SRF Direct
    Also Supports:
    StyleWriter II
    StyleWriter 1200
    Color StyleWriter 2500 2.2.1
    KT-3009
    10 USD
    SRF Direct
    Also Supports:
    Color StyleWriter 2200
    Color StyleWriter 2400
    Printer Collection Disk
    LGX-3043
    10 USD
    SRF Direct
    Supports:
    Apple Color Printer
    Color StyleWriter Pro
    Portable StyleWriter
    LaserWriter Select 300
    LaserWriter Select 310
    Personal LaserWriter LS
    Personal LaserWriter SC
    Personal LaserWriter 300
    LaserWriter 8.5.1 or higher
    KT-3010
    15 USD
    SRF Direct
    Part of Mac OS 8.5.1 and higher.

    Supports:
    LaserWriter IIf
    LaserWriter IIg
    LaserWriter Pro 600
    LaserWriter Pro 630
    LaserWriter Pro 810
    LaserWriter Select 360
    Personal LaserWriter NTR
    Personal LaserWriter 320

    Apple Scanners

    For the Apple Scanners listed below, use the software listed in the table.

    Software listed in the table is not available by any other means.

    Software
    Part Number
    Price
    Available
    Through
    Notes
    Scanners Collection Disk
    LGX-3049
    10 USD
    SRF Direct
    Supports:
    OneScanner
    Color OneScanner
    OneScanner Dispatcher v2.0
    KT-8000
    10 USD
    SRF Direct
    Supports:
    Color OneScanner 600/27

    Apple QuickTake Cameras

    For the Apple QuickTake cameras listed below, use the software listed in the table.

    Software listed in the table is not available by any other means.

    Software
    Part Number
    Price
    Available
    Through
    Notes
    QuickTake 1.5 for Windows
    LGX-3044
    10 USD
    SRF Direct
    Supports:
    QuickTake 150 for Windows
    QuickTake 2.0.2
    (4 diskettes)
    690-2820
    690-2821
    690-2822
    690-2823
    7 USD
    per diskette
    SRF Direct
    Supports:
    QuickTake 100 for Macintosh
    QuickTake 150 for Macintosh
    QuickTake 200 CD
    691-1338-A
    10 USD
    SRF Direct
    Supports:
    QuickTake 200 for Macintosh and Windows

    Newton MessagePad Devices

    For all Newton MessagePad devices with 1.x OS, updates are available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/

    Software listed in the table is not available by any other means.

    Software
    Part Number
    Price
    Available
    Through
    Notes
    Newton Connection Utility for MessagePad 120/130
    601-2065-A (CD)
    601-2028-A (Disk)
    29.99 USD
    SRF Direct
    Must have Newton 2.0 OS
    Newton Connection Utility for eMate 300
    601-2006-A
    8.99 USD
    SRF Direct
    Newton Connection Utility for MessagePad 2000
    601-2005-A (CD)
    601-2064-A (Disk)
    CALL
    SRF Direct
    Newton Backup Utility for MessagePad 120
    601-1555-A (Mac OS)
    601-1556-A (Windows)
    CALL
    SRF Direct
    MessagePad 2000 Upgrade
    621-0002-A (Mac OS)
    621-0003-A (Windows)
    18.99 USD*
    21.99 USD**
    SRF Direct
    * - For Mac OS Version
    ** - For Windows Version
    MessagePad 2100 Software
    621-0004-A (Mac OS)
    621-0005-A (Windows)
    21.99 USD*
    29.99 USD**
    SRF Direct
    * - For Mac OS Version
    ** - For Windows Version

    Performa Computers with 'Works' Software

    For Performa computers that were originally bundled with ClarisWorks, GreatWorks, or WordPerfect Works, you should upgrade to AppleWorks 6.0.

    Software
    Part Number
    Price
    Available
    Through
    Notes
    AppleWorks 6.0
    M7400
    79 USD
    119 CAD
    Apple Store

    Other Utilities
    Software
    Part Number
    Price
    Available
    Through
    Notes
    Battery Tools 2.0
    LGX-3036
    10 USD
    SRF Direct
    For PowerBook Duo 210, 230, 250, or 270c using System software prior to System 7.5
    PowerBook 5300/2300/190 Upgrade Software
    C633-0753-A (Disk Set)*
    C600-4560-A (CD)*

    KT-0753 (Disk Set)**
    691-0911-A (CD)**
    10 USD
    SRF Direct
    * - French language
    ** - U.S. English language
    Apple Telecom 2.3.3
    KT-3005 (Disk Set)
    LGX-3030 (Disk 1)
    LGX-3031 (Disk 2)
    10 USD Set
    SRF Direct
    Also available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/
    Apple Telecom 3.1.3
    KT-8003 (Disk Set)
    LGX-0119 (guide)
    LGX-0120 (disk 1)
    LGX-0121 (disk 2)
    LGX-0122 (disk 3)
    LGX-0123 (disk 4)
    LGX-0124 (disk 5)
    LGX-0125 (disk 6)
    LGX-0126 (disk 7)
    16.50 USD Set
    SRF Direct
    Also available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/
    Apple Telecom 3.2.2
    KT-7001 (Disk Set)
    LGX-7000 (disk 1)
    LGX-7001 (disk 2)
    LGX-7002 (disk 3)
    LGX-7003 (disk 4)
    10 USD Set
    SRF Direct
    CD-ROM 5.4
    LGX-3037 10 USD SRF Direct Also available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/

    Apple Service Issue Fixes
    Software
    Part Number
    Price
    Available
    Through
    Notes
    AppleShare IP 6.0 Upgrade
    M6632Z-A
    Free
    SRF Direct
    Also available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/
    Drive Setup 1.3.1
    691-1796-A
    Free
    SRF Direct
    Also available at no charge from the Apple Software Updates site:
    http://asu.info.apple.com/
    PowerBook Battery Gasket
    076-0706
    Free
    SRF Direct
    For the PowerBook 3400
    PowerBook RAM Gasket
    KT-0014
    Free
    SRF Direct
    For the PowerBook 3400


Document Information
Product Area: Apple General Information
Category: Product Information
Sub Category: General Topics

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