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TITLE
Mac OS Setup Assistant: Cannot Print After Changing Zone
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Article ID:
Created:
Modified:
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60386
6/8/99
4/26/00
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TOPIC
After using the AppleTalk control panel to change the zone in which my Macintosh resides, the Macintosh now displays this error when attempingt to print to my Desktop Printer:
The document "xx" failed to print on the printer "yy" because the requested printer could not be found. Cancel Job. Stop Queue. Try Again."
Additional observations: the printer does appear in the Chooser but there is no printer icon adjacent to its name.
DISCUSSION
This error appears when these three conditions are all true:
1. You used Mac OS Setup Assistant to select your Desktop printer (any version of the assistant up to and including Mac OS 8.6).
2. Your computer is on a network that has multiple zones you can register it in.
3. From the AppleTalk control panel you've selected a zone for your Macintosh other than the one your printer is located in.
Some possible workarounds include:
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From the AppleTalk control panel reselect the original zone your Macintosh was located in, or
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Select and setup the printer again, only this time through the Chooser, then drag the first Desktop Printer created by Mac OS Setup Assistant to the Trash.
Note regarding the scenario above:
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This assumes that you have different zones available to register in on the network cable segment your Macintosh is connected to (this is a different concept than zones listed in the Chooser).
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To view the different zones your Macintosh can register in, open the AppleTalk Control Panel. The available zones you may register your Macintosh in are displayed in the "Current zone" scroll bar.
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