TITLE
    AppleShare IP 6.3: You Can't Attach a Printer To a Queue
Article ID:
Created:
Modified:
60608
10/13/99
7/11/00

TOPIC

    This article provides troubleshooting information for AppleShare IP 6.3.


DISCUSSION
    • Someone may be using the printer. If so, wait for the job to finish printing. Use the print utility that came with the printer to check the printer's status.
    • Make sure the printer has paper and is working properly (doesn't have a paper jam and is ready for printing).
    • If you're printing over TCP/IP, make sure that the attached printer supports the LPD protocol (also referred to as LPR). See the documentation that came with your printer.
    • Make sure the printer supports LaserWriter driver 8.4 or later.
    • Try turning the printer off and on again.
    • Make sure that the printer is visible on the network by looking for it in the Chooser (if it is connected over AppleTalk), or using a "pinging" utility (if it is connected over TCP/IP). If you can't find the printer, there's a problem with your network connections. Check the server's AppleTalk or TCP/IP settings, or ask your network administrator if there's a problem with the network.

Document Information
Product Area: Apple Software; Communications-Networking
Category: AppleShare
Sub Category: AppleShare for Mac OS

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