TITLE
    Mac OS 9: Netscape Will Not Open
Article ID:
Created:
Modified:
60636
10/21/99
8/21/00

TOPIC

    Some users may report that they received one of the following error messages when opening Netscape Communicator:

    "The application Netscape Communicator has unexpectedly quit, because an update to this software is required for compatibility with the improved Mac OS file system"

    - or -

    "An Error of Type -119 occurred."


DISCUSSION

    This error message is most likely generated by the Talkback application that is included with some versions of Netscape products. Not all Netscape users will experience this issue because the Talkback application is not included with all versions of Navigator or Communicator.

    Removing the Talkback folder from the Netscape folder should eliminate this issue.

    For more information about this error message and Mac OS 9 compatibility, see Knowledge Base article:

    Article 60533: " Mac OS 9: Application Quits 'Because An Update Is Required.' "

Document Information
Product Area: Mac OS System Software
Category: Mac OS 9.0
Sub Category: Networking & Internet

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