TITLE
    Mac OS 9: DVD Player Will Not Play After Clean Installation
Article ID:
Created:
Modified: 		60641
10/27/99
11/27/00
TOPIC

    I installed Mac OS 9 on my Power Mac G4 and now it will not play any DVD movies.

DISCUSSION

    Apple DVD Software 2.0 Available

    Some Power Macintosh G4 and iMac computers shipped with Apple DVD 2.0 Beta 2 software. A final release of Apple DVD Software 2.0 is available from Apple Software Updates sites. We strongly recommend updating to the final 2.0 version. Please see Software Updates Document Number 11558, or use the following URL to access the article directly:

    http://asu.info.apple.com/swupdates.nsf/artnum/n11558


    If You Are Using Apple DVD 2.0 Beta 2 Software

    On Power Macintosh G4 and iMac computers that shipped with Apple DVD 2.0 Beta 2, performing a clean installation of Mac OS 9 can result in the Apple DVD Player not working. Instead, you are presented with the message:

      The application "Apple DVD Player" could not be opened because "DVDRuntimeLib" could not be found.
    If you do not update to the final release of the software (as mentioned above), you can solve the issue by dragging the DVD components in the previous Extensions folder over to the new Extensions folder and restarting. Follow these steps:
      1. Open the Previous System Folder on your hard drive. This was the active System Folder before performing the clean installation.
      2. Open the Extensions folder within the Previous System Folder.
      3. Select "as List" from the View menu so that the items are in alphabetical order.
      4. Option-drag (hold down the Option key while dragging) the following items from the old Extensions folder (the one within the Previous System Folder) onto the current, closed System Folder. The files will be auto-routed to the correct folder within. (Avoid lingering over the System Folder while dragging or Mac OS spring loaded folder facility may open the folder):
      • DVD Navigation Manager
      • DVD Region Manager
      • DVDRunTimeLib
      5. Restart the computer.

    The Apple DVD Player should now function properly.

    If you have initialized your computer's hard disk, or have erased the Previous System Folder that was created during the clean installation, you will not be able to follow the steps outlined above. However, a disk image of your computer's hard disk as it was shipped from the factory is located on the CD (disc) that came with your computer. By mounting that hard disk image, you can drag the necessary files from its System Folder to your Mac OS 9 System Folder. Follow these steps:
      1. Insert the Power Mac G4 or iMac Restore CD that came with your computer.
      2. Open the Configurations folder located on the disc.
      3. Double-click the "Power Mac G4 HD.img" or "iMac HD.img" file. Accept the agreement and wait for the progress bar to complete.
      4. Locate on the Desktop an icon that looks like floppy disk titled Macintosh HD.
      5. Double-click this icon, locate the System Folder.
      6. Drag the following items from the disk image's Extensions folder to the current, closed System Folder on your computer's hard disk:
      • DVD Navigation Manager
      • DVD Region Manager
      • DVDRunTimeLib
      7. Open the Applications folder on the disk image.
      8. Drag the "Apple DVD Player" folder to the Applications folder on your hard drive, replacing the old one.
      9. Restart.

    The Apple DVD Player should now function properly.

    If you use the Extensions Manager to use the "Mac OS 9.0 All" or "Mac OS 9.0 Base" extension sets, DVD video will not work. You must also enable the three DVD extensions in the Extensions folder.

    Note: In Mac OS 9, the Apple DVD Player is no longer listed in the Apple menu. It can be found in the Applications folder. You can put an alias to the Apple DVD Player in the Apple Menu Items folder if you wish. Apple DVD Player 2.0 is required to view DVD movies on these computers. If an earlier version is in the Application folder, then you will have to install it as well. Do this by moving the newer player over from the hard drive image in the Configurations folder on the Restore CD.

    Update Using AppleScript

    This AppleScript can update your new system folder using the components from the Previous System Folder.
      1. Open the Launcher control Panel and click the Script Editor button.
      2. Paste the following AppleScript into a new Script Editor window and run it:

    --- Copy the following --

    tell application "Finder"

    set BootDrive to name of startup disk
    set SysFldr to system folder as text
    set ExtFldr to SysFldr & "Extensions:" as text
    set DVDExists to every file in folder ExtFldr whose name starts with "DVD"

    -- Are DVD files already installed?
    if DVDExists is not {} then
    set DVDInstalled to "Apple DVD Software is already installed"
    display dialog DVDInstalled buttons {"OK"} with icon note

    else
    set PrvSysFldr to BootDrive & ":Previous System Folder:" as string

    -- the previous System Folder still around?
    if folder PrvSysFldr exists then
    set PrevExtFldr to (PrvSysFldr & "Extensions:" as text) -- yes
    else
    -- locate it
    choose folder with prompt "Locate your previous System Folder"
    set PrvSysFldr to the result as text
    set PrevExtFldr to PrvSysFldr & "Extensions:" as text
    end if

    --copy the old extensions to the new System Folder
    select (every file of folder PrevExtFldr whose name starts with "DVD")
    duplicate the selection to system folder

    --copy the AMI item to the new Apple Menu Items folder
    set PrevAMIFldr to PrvSysFldr & "Apple Menu Items:" as text
    duplicate file "Apple DVD Player" of folder PrevAMIFldr to ¬
    folder "Apple Menu Items" of system folder with replacing
    set RestartMsg to ¬
    "You need to restart to enable usage of the Apple DVD Player."
    display dialog RestartMsg buttons "OK" default button 1 with icon caution

    end if
    end tell

    -- End Selection and paste this into your Script Editor --

    This AppleScript will copy the necessary Extensions and the alias for Apple Menu as well. It will tell you whether the files appear to have already been copied (if you have done it manually or run the script once already). If the Previous System Folder has already been removed, it can also be used to locate the System Folder on the mounted disk image from the secondary recovery method above and copy the files from there.

    Note: This AppleScript has been compiled and is available at:

    ftp://ftp.info.apple.com//Apple_Support_Area/Apple_Software_Updates/US/Macintosh/Misc/AppleScript/Install_DVD_SW.hqx


Document Information
Product Area: Mac OS System Software
Category: Mac OS 9.0
Sub Category: Troubleshooting

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