TITLE
    Mac OS 9: Starting Up From the Disc Reports That Hard Disk Is Unrecognized
Article ID:
Created:
Modified:
60662
11/9/99
6/23/00

TOPIC

    When installing Mac OS 9 by starting up from the Mac OS 9 CD, some hard disks behave as if they are damaged and unreadable, when in fact they are not. This article describes the exact symptom and offers the solution.


DISCUSSION

    Symptom

    When starting up from the Mac OS 9 Installation CD (by pressing the 'c' key during startup), a dialog box may appear stating that the computer's hard disk is unrecognizable and asks if you would like to initialize (erase) it.

    Solution

    Apple has identified an issue with a limited number of hard disks that result in this message when starting up from the Mac OS 9 CD. The files and directory structure on these drives are not modified or damaged in any way. To resolve the situation:


      1. Click Cancel in the dialog box.

      2. Restart from hard disk, making sure the Mac OS 9 CD is still in the computer.

      3. Open the Startup Disk control panel and select the Mac OS 9 disc. See Figure 1.

      4. Close the Startup Disk control panel.

      5. Restart the computer from CD, and proceed with the Mac OS 9 installation.


    Since the Mac OS 9 disc has been selected as the startup volume the "c" key should not be pressed at startup. After installing Mac OS 9 you should open the Startup Disk control panel and select the internal hard disk as the startup volume.




    Figure 1 Startup Disk control panel showing Mac OS 9 CD selected as startup disk.


Document Information
Product Area: Mac OS System Software
Category: Mac OS 9.0
Sub Category: Troubleshooting

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