TITLE
    Mac OS 9: Before You Install Read Me
Article ID:
Created:
Modified:
60725
4/27/00
10/4/00

TOPIC

    The contents of this article are from a Read Me file included with Mac OS 9.


DISCUSSION

    Before You Install

    This document tells you how to prepare for installing Mac OS 9 and gives compatibility information and basic troubleshooting. For additional information, see the Mac OS installation manual.

    Before installing Mac OS 9, do these tasks:

    • Turn off any security software that you may have installed on your computer.
    • If you have a PowerBook, make sure that it is plugged into AC power and set not to go to sleep.
    • Start up your computer using the Mac OS CD. See your installation manual for instructions.

    Note: If you're installing the Mac OS from a network, you won't be able to start up using the CD. Before installing the Mac OS software, make sure the AppleShare extension (version 3.6.4 or later) is installed on your computer. For instructions, see the document in the AppleShare folder in the Utilities folder on the Mac OS CD.

    If you can't start up from the Mac OS CD, or you're installing from a network, be sure to do the following additional tasks:
    • Turn off File Sharing.
    • Turn off any virus-protection software that you may have installed on your computer.
    • Turn off all non-Apple extensions and control panels. Open the Extensions Manager control panel, then open the selected Set pop-up menu and choose "Mac OS All."
    • Restart your computer.

    Although compatibility problems are not expected, you can ensure a smooth upgrade by checking with the manufacturers of any non-Apple software you use to make sure it is compatible with Mac OS 9. If you do experience a problem, see the troubleshooting chapter in your installation manual for information on isolating compatibility problems.


    Compatibility information

    Apple language kits and Mac OS 9
    Apple's retail language kit products have been incorporated into Mac OS 9. If you currently have one or more retail language kits installed, click the Customize button in the "Install Software" section of the Mac OS 9 installer, select "Language Kits", select "Customized Installation" from the popup menu, and then select any languages you already have installed, as well as any other languages you are interested in adding. Do not attempt to reinstall the retail language kit products on Mac OS 9.

    Apple language kits and ATM Deluxe 4.5
    ATM Deluxe 4.5 is not compatible with WorldScript I, the system extension used to support certain languages in Mac OS. Do not install ATM Deluxe 4.5 if you plan on using any of the following language kits: Arabic, Hebrew, Devanagari, Gurmukhi, Gujarati, Persian.

    Installing Mac OS 9 on accelerated NuBus PowerPC computers
    If you have a Power Macintosh 6100, 7100, 8100, or 9150 with a third-party accelerator card that increases the speed of your computer, the Installer may not install Mac OS 9. Contact the accelerator card's manufacturer for help.


    If you are upgrading from Mac OS 8.1 or earlier

    Installing Mac OS 9 on computers with Ultra Wide SCSI cards
    Some older Ultra Wide SCSI cards require a firmware update before they will work with Mac OS 9. If the card's firmware is not compatible, your computer will crash during installation or when you start up from the CD. Before installing Mac OS 9, contact the manufacturer of your Ultra SCSI card to determine if a firmware update is necessary.

    Third-party Finder and utility software
    Some third-party programs that extend or add features to the Mac OS may be incompatible with Mac OS 9. Examples include programs that change the way menus work, change how files are stored, or alter the way you work with files in the Finder. Contact the software's manufacturer for information about using such programs with Mac OS 9. This is especially important if you're using a program that automatically alters the way files are stored (such as compressing them) because you might not be able to access those files until you obtain updated software for use with Mac OS 9.

    Computers with DOS Compatibility cards
    Apple DOS Compatibility cards do not work with Mac OS 9. After you install the software, you will no longer be able to use your DOS Compatibility Card to run DOS or Windows software.

    Performa or Power Macintosh 5000 and 6000 series computers
    Some Performa or Power Macintosh 5200 series, 5300 series, 6200 series, and 6300 series models cannot use Mac OS 9 until a hardware problem is fixed. The repairs are covered under the Apple repair extension program. To see if your computer has this hardware problem, use the 5xxx/6xxx Tester utility in the Utilities folder on the CD before installation.

    IMPORTANT The Power Macintosh or Performa 5260, 6320, and 6360 do not have this hardware problem and do not need to use the tester program.


    Troubleshooting suggestions

    If you experience problems during installation, be sure to start up with the Mac OS CD. See your installation manual for instructions.

    Updating your disk drivers
    Some Apple-branded disks manufactured by third parties, including the Apple 365 MB external hard disk, are not supported by the Apple disk utilities. If your disk cannot be updated with the Apple utilities, you'll need to use a third-party disk utility to update the driver.

    Repairing disks
    If you see a message that your disk has problems and cannot be repaired, make sure file sharing is off, then try installing again. If that doesn't work, try using another disk-repair utility. If you don't have another utility, or if that utility also doesn't work, you may need to reinitialize the disk. Copy all your files to another disk first, as reinitializing erases the disk. For more information about reinitializing, see the manual that came with your computer.

    Installing over a network
    If you're installing over a network, or if you have a non-Apple CD-ROM drive and can't start up with the CD, turn off all extensions that weren't provided with your system software, then restart your computer.

    Updating your firmware
    If you receive a message during installation that your firmware is out of date, follow the instructions for updating your firmware in the CD Extras folder on your Mac OS CD.

    Additional troubleshooting information is available in the installation manual.


Document Information
Product Area: Mac OS System Software
Category: Mac OS 9.0
Sub Category: General OS Topics

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