TITLE
    iTunes: Using the Radio Tuner Behind a Firewall
Article ID:
Created:
Modified: 		60789
2/6/01
2/9/01
TOPIC

    The iTunes Radio Tuner feature may not work if your network access is limited by a firewall.

DISCUSSION

    Symptom

    You double-click a stream in the iTunes Radio Tuner, but iTunes is unable to access the stream.

    Products affected

    • iTunes 1.0 and later

    Solution

    If your network access is limited by a firewall, and the iTunes Radio Tuner feature does not work, contact your network administrator for assistance.

    The iTunes Radio Tuner feature may not work if your network access is limited by a firewall. Different Radio Tuner streams use different firewall ports, which may be blocked. To listen to a Radio Tuner stream, your network administrator would have to open the firewall to allow access through the port used by that stream. Some streams use ports in the 8000 range, while others use ports in 42000 range.

    If your network administrator opens the port(s) you can make the appropriate settings in the Firewalls section of the Internet control panel's Advanced tab.

    For more information about firewalls and ports, see article 24514: " TCP/IP: Ports And Firewalls Explained ."


Document Information
Product Area: Apple Software
Category: iTunes
Sub Category: General Topics
Keywords:

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