TITLE
    Mac OS 9: Type 41 Error and VistaScan Software
Article ID:
Created:
Modified: 		60834
4/3/01
4/3/01
TOPIC

    An alert box with a positive or negative error type 41 may appear when certain versions of UMAX scanner software are installed and the computer is waking from sleep mode.

DISCUSSION

    Symptom

    An alert box with a positive or negative error type 41 may appear on screen when certain versions of scanner software are installed and the computer is waking from sleep mode. The alert may also occur at shutdown, restart, when the Finder is forced to quit, or when the Finder reloads in a multi-user environment.

    Products affected

    • Mac OS 9.0 and later
    • UMAX scanners that use the VistaScan software 3.74 or earlier.
    Solution

    UMAX has updated the VistaScan software to version 3.75. Contact UMAX for information on obtaining this update.

    Temporarily, you could disable the VS Control Strip module to alleviate this alert box prior to updating the software. To do this, locate the file in the Control Strip Modules folder in the System Folder and drag it to the desktop. Note that there is a space at the beginning of the filename so when viewing the Control Strip Modules folder by name, look towards the top.

    See also article 24431 " Mac OS: Error Type 41 "

    Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

    The following article can help you search for a particular vendor's address and phone number:

    Article 17159: " Locating Vendor Information "

    The Web address for UMAX is http://www.umax.com/ .


Document Information
Product Area: Mac OS System Software
Category: Mac OS 9.0; Mac OS 9.1
Sub Category: Troubleshooting
Keywords:

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