TITLE
    Macintosh: HP DeskWriter Issues
Article ID:
Created:
Modified: 		8471
9/11/91
4/20/01
TOPIC

    There are issues using the HP DeskWriter with certain Macintosh models.The printer seems to go from serial mode to AppleTalk mode by itself and displays the message "Error Trap 10864".

    HP says the issue is with Apple's Logic Boards. What is Apple's position on using the HP DeskWriter?

DISCUSSION

    Apple and Hewlett-Packard have discovered a component failure on the logic boards of some Macintosh models that causes the HP DeskWriter printer to go into AppleTalk mode and flash an error on its control panel.

    Apple has taken steps to assure that all service parts are free of this failure. If you experience this problem, please contact your dealer for resolution.

Document Information
Product Area: Communications-Networking
Category: LocalTalk-EtherTalk-Token Ring
Sub Category: General Topics
Keywords:

Copyright © 2000 Apple Computer, Inc. All rights reserved.