TITLE
    System 7: How to Avoid PrintMonitor Corruption
Article ID:
Created:
Modified:
9085
11/4/91
5/23/95

TOPIC



    Article Change History
    ----------------------
    09/21/92 - UPDATED
    * To provide information about System 7 Tune-Up and LaserWriter
    driver version 7.1.1.


    This article lists several steps to follow to help you avoid PrintMonitor
    corruption.


DISCUSSION


    The primary reason for corruption of the System 7 PrintMonitor is the
    LaserWriter driver version 7.0. The best way to avoid problems with
    PrintMonitor in the future is to install System 7 Tune-Up, which contains
    version 7.1.1 of the LaserWriter driver (or a version of system software
    greater than 7.01).

    If you have not obtained and installed System 7 Tune-Up yet, or you think
    your PrintMonitor may be corrupted despite Tune-Up, follow the steps below.

    1) Remove any jobs that are printing or are waiting to be printed from the
    PrintMonitor Documents folder.

    2) Reinstall the Printing software.

    3) Launch PrintMonitor and from the File menu select Preferences.

    4) Configure PrintMonitor to display its window when printing by clicking
    the Yes button for that item.

    5) Click the PrintMonitor application, and from the File menu select Get
    Info.

    6) Increase the amount of memory allocated to PrintMonitor by increasing
    the amount of RAM shown for the Current size item of the Memory box in
    the Get Info window. We suggest doubling the 80K default allocation if
    you have that amount of memory available. Remember, this new amount of
    RAM needs to be available for background printing to start.

    7) Lock the Get Info window by clicking the Locked box and close the
    window.

    8) Create a new folder in the root level of your hard disk called PrintMonitor
    Backup. Option-drag a copy of the newly configured PrintMonitor to the
    PrintMonitor Backup folder.

    9) Ensure that Background Printing is selected in the Chooser and restart
    your Macintosh.

    Notes
    -----

    - DO NOT quit the PrintMonitor application when a job is printing (with
    System 7 Tune-Up and LaserWriter 7.1.1 this is no long a problem).

    - If you suspect your PrintMonitor application has become corrupted:

    1) Trash your original version of PrintMonitor. (Remember to unlock it
    via the Get Info window first.)
    2) Option-drag a copy of the uncorrupted PrintMonitor application from
    the PrintMonitor Backup folder to the Extensions
    folder.



Document Information
Product Area: Mac OS System Software
Category: System 7.0x-7.1.x
Sub Category: Troubleshooting
Keywords: sys7

Copyright © 2000 Apple Computer, Inc. All rights reserved.