TOPIC
This article contains the Read Me file on the first installation disk of the QuickDraw GX 1.1.3 update software package. This Read Me is different from the one installed on the hard drive with QuickDraw GX 1.1.3.
DISCUSSION
URGENT Read Me! Before You Install QuickDraw GX Printing and Faxing from QuickDraw GX To print with QuickDraw GX, you need a QuickDraw GX printer driver for your printer. If you have an Apple printer, the QuickDraw GX versions of your currently installed printer drivers except the Color StyleWriter Pro are installed with the QuickDraw GX software. All Apple printers (except the Apple Color Printer) have GX drivers. The Color StyleWriter Pro GX driver is available from these electronic on-line services: The Apple Telecom 2.0 (or later) packagewith Express Modem and GeoPort fax driversis compatible with QuickDraw GX. For more information, see the "QuickDraw GX Fax Information" section later in this file. QuickDraw GX and WorldScript II Make sure that you are using WorldScript II version 7.2 or later. QuickDraw GX is not completely compatible with versions of WorldScript II prior to 7.2. QuickDraw GX and At Ease Make sure that you are using At Ease version 2.0.3 or later. QuickDraw GX Printer Driver Upgrade Information If you are using a non-Apple printer, use the information below to contact the vendor about a printer driver upgrade. If your printer's vendor is not listed here, see the manual that came with your printer for contact information. CalCompPostScript compatible printers from CalComp should work with the standard LaserWriter GX PostScript driver. If you have any problems using QuickDraw GX with CalComp products and are within the United States or Canada, call CalComp at 800-451-7568. Outside the United States or Canada, contact the office in your area as listed in an appendix of your User's Guide. Epson America : For information about Epson QuickDraw GX drivers, call the Epson End User Support Center at 1-800-922-8911. GCC Technologies: For information about GCC QuickDraw GX drivers and upgrade information contact GCC Technical Support at one of these numbers: Phone Number: 617-276-8620 Fax Number: 617-275-1115 CompuServe: 67004,2302 GEnie: GCC.TECH America OnLine: GCC TECH GDT Softworks Inc.: For upgrade information about GDT Softworks products (PowerPrint 2.5, PowerPrint/GX 3.0, PowerPrint/LT 3.0, PowerPrint/NW 3.0, PLOTTERgeist 3.0, PowerPlot 2.0, PowerPlot/LT 2.0, StyleScript 2.0), contact GDT: GDT Softworks Inc. Customer Service Upgrades 4664 Lougheed Highway, Suite 188 Burnaby, BC V5C 6B7 Canada Phone Number: 1-800-663-6222 or 604-291-9121 Fax Number: 604-291-9689 CompuServe: 72137,3246 Internet: customer_service@gdt.com Hewlett-Packard : If you need Post-Sale Assistance, Technical Assistance, or if you have any kind of questions about H-P peripherals, contact the H-P Computer Products Customer Support Center at 208-323-2551. For users of Hewlett-Packard printers, the fastest way to get a QuickDraw GX printer driver is from one of these electronic on-line services: CompuServe: HP Peripherals forum (HPPER) Library 9 Internet: FTP to IP address 192.6.71.2, Name - Anonymous, Password - Send User Identification HP Download Service: 208-344-1691 (modem settings: parity, N; data bits, 8; stop bits, 1) To receive detailed instructions on accessing these on-line services, contact HP FIRST, Hewlett-Packard's document FAX retrieval service: Inside the U.S. and Canada: 1-800-333-1917 (Then press 1 for HP FIRST.) Outside the U.S. and Canada: 208-344-4809 To receive a disk with the QuickDraw GX printer driver, contact the HP Software Distribution Center at 303-339-7009. A nominal charge for materials and shipping applies. Kodak : Call 1-800-CDKODAK, for technical support. To update and provide discussion for EKC drivers and print utilities, log on to CompuServe and 'go kodak'. In the Library menu, select browse and in the browse sections, select Kodak Printers. You can download these upgrades from CompuServe! Lasermaster: For QuickDraw GX driver updates from Lasermaster, call Lasermaster Technical Support at 612-944-8509. Lexmark InternationalLexmark/IBM customers can get the latest QuickDraw GX drivers from: Technical Support: 606-232-3000 Lexmark Bulletin Board: 606-232-5238 Internet: anonymous ftp at ftp.lexmark.com CompuServe: Go Lexmark Microspot: For information about "MacPlot Raster GX" and "MacPlot Pen Plotter Professional GX" Chooser level GX drivers or upgrade information, contact the Sales Department: Microspot 12380 Saratoga-Sunnyvale Road, Suite 6 Saratoga, CA 95070 Phone Number: 1-800-622-7568 (1-800-MACPLOT) or 408-257-4000 America OnLine: MICROSPOT1 CompuServe: 70274,3650 NEC Technologies: Contact NEC Technical Support at 800-388-8888 or use one of the following: NEC Bulletin Board: 508-635-4706 Main Phone Number: 508-264-8000 Main FAX Number: 508-264-8673 QMS, Inc.: For assistance with QMS printers, drivers, and driver updates, call QMS Customer Technical Assurance: Phone Number: 205-633-4500 FAX Number: 205-633-3716 Seiko Instruments : QuickDraw GX is supported by Seiko Instruments for the ColorPoint PostScript printer line with four drivers:
All driver upgrades are free and are available now: Technical Support Department: 1-800-553-5312 (inside USA) Technical Support Department: 408-922-5800 Seiko Bulletin Board: 408-428-9810 SuperMac Technology: For the SuperMac ProofPositive and the SuperMac Splash -- contact SuperMac Technical Support at 1-800-541-7680. Tektronix: In the US and Canada, call Customer Support at 1-800-835-6100 or use the following: Fax Number: 503-682-2980 Tektronix Bulletin Board: 503-685-4504 International Customers: Please contact your local Tektronix office Xerox: Xerox offers QuickDraw GX printer drivers for Xerox DocuTech Network Publisher Model 90 and Xerox DocuTech Network Publisher Model 135. For information on how to obtain the driver, customers can send an electronic mail message to: GX.Roch817@Xerox.com QuickDraw GX Fax Information To fax with QuickDraw GX, you need a QuickDraw GX fax driver for your modem. Use the information below to contact the vendor about a fax driver for your modem. Apple Telecom 2.0: This package includes Express Modem version 2.0 and GeoPort version 2.0, both of which support QuickDraw GX. To order the Apple Telecom 2.0 upgrade, call the Apple Order Center and ask for the Apple Telecom 2.0 upgrade. You can also get the upgrade from the following online services: CompuServe: GO APLSUP America OnLine: keyword ftp, then connect to ftp.info.apple.com FTP: ftp.info.apple.com Web: http://www.info.apple.com Global Village: GlobalFax version 2.5 supports QuickDraw GX. If you purchase a modem that includes GlobalFax 2.5 software, it will automatically install the GlobalFax GX fax driver as part of the standard installation. If you are using an older version of GlobalFax software, you can buy a GlobalFax 2.5 Upgrade from Global Village by calling 1-800-736-4821 or 1-408-523-1036. For more information about GlobalFax software, check Global Village forums on the following online services: America Online: global CompuServe: go global Global Village BBS: 415-390-8334 Web: http://www.globalvillage.com Cypress Research: If you use Cypress Research FaxPro II, call 408-752-2700 and ask for Technical Support. STF Technologies: For information about our "FaxPrint GX" printer driver contact STF Customer Service: Phone Number: 816-463-2021 Fax Number: 816-463-7958 Bulletin Board: 816-463-1131 CompuServe: 74740,1244 (Go STFTech) America OnLine: STFtech Using Fonts Type 1 Fonts Enabled During Installation During installation, QuickDraw GX enables any Type 1 fonts found in the System Folder, the Fonts folder, or the Extensions folder. However, you must ensure that each Type 1 font family is in its own suitcase. The installer enabler will not enable your Type 1 fonts if multiple font families are contained in one suitcase. QuickDraw GX does the following: You can find instructions for installing QuickDraw GX in the Macintosh System 7.5 Upgrade Guide. Adobe Type Manager version 3.8.3 ATM version 3.8.3 is installed with this version of QuickDraw GX. ATM 3.8.3 includes native support for Power Macintosh computers. Type 1 fonts will display and print properly only if ATM is installed and turned on. As with previous versions, ATM 3.8.3 rasterizes Type 1 font data from the POST resource in conventional outline font files (file type LWFN). In addition, ATM 3.8.3 rasterizes Type 1 font data from the 'sfnt' resource in suitcase files (file type FFIL). ATM 3.8.3 does not include font substitution capability. Enabling Type 1 Fonts After Installation You may need to enable Type 1 fonts that are not located in the System Folder, the Fonts folder, or the Extensions folder. Or you may need to enable Type 1 fonts installed after you install QuickDraw GX. To enable Type 1 fonts, use the Type 1 Enabler (one of the QuickDraw GX Utilities). You must ensure that each Type 1 font family is in its own suitcase. The Type 1 Enabler will not enable your Type 1 fonts if multiple font families are contained in one suitcase. To install the QuickDraw GX Utilities and enable Type 1 fonts, see the instructions in Chapter 3 ("Installing QuickDraw GX") of the Macintosh System 7.5 Upgrade Guide. The Type 1 Enabler supports only Type 1 fonts. If the Type 1 Enabler program encounters a suitcase containing Type 3 fonts, it displays the message "Contains a Type 3 font program" and does not enable the suitcase. The Type 1 Enabler does not enable hybrid fonts. If you see the message "Contains a hybrid font program (see Read Me file for details)" when the Type 1 Enabler attempts to enable Optima or ITC Eras, it may be because you have an old version of these fonts. These fonts cannot be enabled because they are hybrid fonts. If you are a registered owner of Optima or ITC Eras, call Adobe Systems Technical Support to obtain an upgrade to the non-hybrid versions of these families. Removing Duplicate Fonts To make sure that QuickDraw GX properly manages currently installed fonts, you should make sure you have no duplicate fonts installed in the System Folder. Remove any duplicates that you find. This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information. The Tech Info Library article titled "Locating Vendor Information" can help you search for a particular vendor's address and phone number. EXTENDED Information section - Apple Internal Use - Service Providers and Support Professional APPLE EYES ONLY Information section - Apple Need-To-Know Confidential Article Change History: |
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