TITLE
    Support for QuickTake Digital Cameras
Article ID:
Created:
Modified:
26185
3/5/99
3/14/00

TOPIC

    This article has been created to direct customers to technical support for Apple's Imaging product: QuickTake Digital Cameras.

    Please be aware that issues and solutions for Older System Software found in the Tech Info Library have often been solved in more recent releases of System Software. Therefore, it is recommended that you run the most recent system software on your Macintosh Computer. For support and information on Older Macintosh Operating Systems please see Tech Info Library article 26181 .

    If you have looked at product support information in the resources listed below and have not found a resolution to your Mac OS related issue, you may wish to proceed directly to the

  • Tech Exchange Discussion Forum - Imaging
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DISCUSSION

    Apple QuickTake Digital Cameras

    There were three models of QuickTake Digital Camera and the Technical Specifications and Descriptions of each can be found in the Tech Info Library (TIL)

    Apple QuickTake 100 Digital Camera for Macintosh
    Product Description Article number 14659
    Technical Specifications : Article number 14660

    Apple QuickTake 100 Digital Camera for Windows
    Product Description : Article number 15604

    Apple QuickTake 150 Digital Camera for Macintosh
    Technical Specifications : Article number 17410

    Apple QuickTake 150 for Windows
    About QuickTake 150 for Windows : Article number 17814

    Apple QuickTake 200 for Macintosh
    Product Description : Article number 20985
    Technical Specifications : Article number 20986

    Tech Info Library and Tech Info Library Archives:

    You can find technical information on all QuickTake Digital Cameras in the Tech Info Library (TIL) by Searching or by Browsing a list of relevant articles. The TIL has over 14,000 technical articles and is updated daily. The Tech Info Library - Archive contains articles covering products eight years or older. Archived articles are not updated.

    Where to Find Original Software
    One of the most frequently asked "QuickTake" questions relates to finding replacement disks for the original software. This information can be found in the Tech Info Library in TIL article 60006: " Software Fulfillment Options ". Original software is only available through Software Fulfillment and cannot be downloaded from Apple Support website.

    Where to Find Software Updates:
    Software Updates for Apple Products can be found on the Apple Software Update web page at: http://www.apple.com/swupdates

    Software updates available for QuickTake Cameras :

    QuickTake for Power Macintosh version 1.0: QuickTake 100 software is for Power Macintosh users. It was posted on January 27, 1997. Customers can download the English-North American version or the Multi Cou ntry version. This software is not intended for the QuickTake 150.

    PhotoFlash 2.0->2.0.1 : PhotoFlash 2.0->2.0.1 was released on August 29, 1995.
    Customers can download the English-North American version or the Multi Country version.
    This update converts PhotoFlash from version 2.0 to version 2.0.1 and resolves a problem with PhotoFlash 2.0. To find out more about PhotoFlash 2.0 please see Tech Info Library article 16474: "PhotoFlash Version 2.0 Introduced" .

    The following articles in the Tech Info Library article may help customers understand the difference between QuickTake 1.0 and PhotoFlash 2.0:
    TIL article 17422: " QuickTake 2.0 Software: List of Files Installed ". (This list includes PhotoFlash 2.0 application software as well as other files).
    TIL article 16474: " PhotoFlash Version 2.0 Introduced " , and TIL article 16530: " PhotoFlash 2.0: Description" . Both articles describe this software and how to find it. However, this information describes software available since 1994 which may no longer be available for purchase.

    Key issues and support information regarding QuickTake Digital Cameras:

    The following articles have been identified as providing relevant support information for QuickTake Digital Cameras:

    Article 20491: " Apple QuickTake Cameras: External Power Q&A "
    Article 17998: " Multimedia: Frequently Asked Questi techinfo.nsf ons "
    Article 18343: " Transfer QuickTake Files From Macintosh to Windows "
    Article 20172: " QuickTake Cameras: Not Supported Using Windows 95 "

    For more specific questions please search the Tech Info Library

    Tech Exchange - Discussion Forum
    If you have searched the Tech Info Library and Software Updates and you are still unable to find an answer to your Apple QuickTake Digital Camera related question please visit the Imaging Discussion Forum - QuickTake Cameras . You can use the search option to search for discussions relating to your question, or you can read through the existing posts. Finally, if you have exhausted all other options please post your question. If you are new to the Discussion Forum there is a Help document available at the top of every page called " How to Use ".

    If you have tried all of the above Online options for solving your QuickTake Digital Camera related question and you still need help, please review the Support Options web site.


Document Information
Product Area: Peripherals
Category: QuickTake Digital Cameras
Sub Category: Apple QuickTake 100; Apple QuickTake 150; Apple QuickTake 200

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