This article explains how to rebuild the At Ease Items WG folder on the server.

1. Make sure no one is logged in to At Ease or At Ease Administration. The workstations can be at the At Ease log in screen.

2. On the At Ease server, move the At Ease Items WG (At Ease Items WG 5.0 if using At ease 5) folder to the desktop.

3. On an At Ease Administration workstation, launch At Ease Administration. It will open up with a guest user and no workgroups. Make sure At Ease is set to OFF and then quit At Ease Administration.

4. On the server, there will now be two At Ease Items WG folders, a new one in the original location and the old one on the desktop.

5. Open the At Ease Items WG folder on the desktop.

6. Locate the At Ease Users folder and drag it on top of the new At Ease Items WG folder. Answer "Yes" to the prompt asking if you want to replace the item of the same name. If you get a message that the item could not be replaced because it is in use, check to see if anyone is logged in to At Ease or At Ease Admin. If not, move the folder you are replacing to the trash but don't empty it yet.

7. On the At Ease Administration workstation, launch At Ease Administration. It should open with a completelist of the users. If an error message comes up and At Ease Administration will not launch, there is a problem with the user list and it will have to be recreated. If At Ease Administration launches and the user list is ok, quit At Ease Administration.

8. On the server, locate the At Ease Setups folder in the At Ease Items WG folder on the desktop. Drag it on top of the new At Ease Items WG folder. Answer "Yes" to the prompt asking if you want to replace the item of the same name.

9. On the At Ease Administration workstation, launch At Ease Administration. It should open with a completelist of the workgroups. If an error message comes up and At Ease Administration will not launch, there is a problem with the workgroups and they will have to be recreated. If At Ease Administration launches and the user list is ok, turn At Ease on. In addition, you will need to check the following settings, which will now be a factory default:

• Log settings used in printing log out in At Ease Administration
• All password settings (ie, min length of pwd)
• If the user should logout if idle for n minutes
• For panels, names of the app and document panels (of if user name should be used)
• User greetings (login, server)
• The mounting information for the At Ease server (volume settings for At Ease volume)
• If sublaunching is allowed
• If all local CDROMs are allowed
• If disk security should be turned on
• Internet preferences
• Login dialog preferred (list or type in the name)
• If shift key can disable the extensions
• Name of CDROMs users have access to
• Volume modification date of CDROM (to uniquely identify this CDROM)
• List of items on CDROM that are visible - stored as a resource for each CD-ROM
• Application Preferences
• Any server or desktop printer in the Access to Volumes/Printers list will be stored here. Each item also may contain setting
  information in it (like whether or not print quotas are active, or the login information used on a certain server volume)

10. In addition to these, if you are using At Ease 5, you will need to check these settings as well:
• At Ease Web preferences
• eMate preference

After checking and resetting these settings, you can quit At Ease Administration.