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TITLE
iMac Emergency Handbook: Problems Printing
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Article ID:
Created:
Modified:
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43042
8/5/98
9/21/00
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TOPIC
This is the Problems Printing section of Chapter 2: Problems Using Your Computer, from the iMac Emergency Handbook.
Note:
This is a part of the original Emergency Handbook. It has been renamed the Troubleshooting Handbook and substantially revised.
Click Here
to go to the current Troubleshooting Handbook.
Note:
While this article specifically mentions the iMac, it is relevant for other Apple computers that use USB.
DISCUSSION
Problems Printing
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Check your printer settings in the Chooser (in the Apple menu), making sure you have selected the correct printer.
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Turn off the computer and printer and check the printer cable connections.
If none of these suggestions solves the problem, you may need to reinstall the printer software that came with your printer. Refer to the documentation that came with your printer.
Can't print, or error message appears
There may not be enough memory for printing. Try the following:
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Try quitting other open applications.
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Immediately after sending the Print command, quit the application you're printing from to free memory for printing.
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Increase the amount of memory for the desktop printer icon; select it, choose Get Info from the File menu, and type a larger number in the Preferred Size box.
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Reduce the amount of memory used by the application you're printing from.
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If your document uses lots of fonts, choose Page Setup from the File menu. Make sure you have selected "Unlimited Downloadable Fonts" under PostScript Options. If that doesn't work, use fewer fonts in the document.
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If the document contains complex graphics, remove some of the detail from the images.
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Don't use background printing.
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Make sure the printer is turned on. Some printers need to warm up for a few minutes after you turn them on.
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The printer may be out of paper or may need attention. Check the printer status lights and any messages on your screen.
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Open the desktop printer icon and check for status messages.
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Print a detailed report. (In the Print dialog box, select "Print detailed report" under Error Handling.)
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Reinstall your printer software.
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Check the settings in the application's Page Setup dialog box. If there is a setting for "printer type," make sure it is set to the type of printer you are using.
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