TITLE
    Power Mac G4: Computer Stops Responding When Used With Apple Pro Mouse
Article ID:
Created:
Modified: 		88070
2/1/01
5/31/01
TOPIC

    This article describes an issue where Power Mac G4 computers with multiple processors and an Apple Pro Mouse stop responding (pointer moves on the screen, but the computer doesn't respond), typically after the computer sits idle for a period of time.

DISCUSSION

    Symptom

    The pointer moves on the screen, but the computer does not respond when you click. Disconnecting/reconnecting the mouse enables one click before the symptom returns. Restarting the computer temporarily resolves the issue.

    Products affected

    • Power Mac G4 (Gigabit Ethernet) with multiple processors
    • Apple Pro Mouse
    Solution

    To resolve this issue, install CPU Plugin 2.7, available from Apple Software Updates at http://www.apple.com/swupdates/ .

    Read article 88054: " Apple CPU Plugin: Read Me " for more information about this update.


Document Information
Product Area: Power Mac G4
Category: Power Mac G4 Hardware
Sub Category: Troubleshooting
Keywords: kpmg4, hts

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